How We Work

A process built for outcomes. Not surprises.

Four phases. Each one delivers a result. You decide at the end of each phase whether to continue. No multi-year contracts, no big-bang rollouts.

We don't start with technology. We start with your business. If a process doesn't need an agent, we'll tell you. If it needs to be redesigned before it's automated, we'll tell you that too.

01

Understand

1–2 weeks $3K – $5K

We sit with the people who do the work. Not the executives — the people who actually process the invoices, chase the approvals, compile the reports. We map what they do, measure how long it takes, and find where it breaks.

What We Do
Observe the current process in action — not what the manual says, what actually happens
Interview the staff who run it — they know the edge cases
Quantify the time, cost, and error rate
Identify which parts an agent can handle and which need human judgement
Determine whether automation is the right answer at all
What You Get

A written assessment: the problem, the proposed solution, the expected outcome, the cost, and the timeline. If we don't think it'll work, we say so.

Your Role

Give us access to the team who does the work and the systems they use. Block 2–3 hours for interviews.

02

Prove It

4–8 weeks $10K – $25K

We build the agent and run it against your real data. Not a demo with fabricated scenarios — your actual documents, your actual workflows, your actual edge cases.

What We Do
Build the agent against the spec from the Understand phase
Integrate with your existing systems — no rip-and-replace
Test with real data, including edge cases your team flagged
Run a controlled pilot alongside the manual process
Measure results against the baseline
What You Get

A working agent in your environment with documented performance metrics. A clear comparison: manual vs. agent-assisted.

Your Role

Nominate a champion from your team. Provide test data and system access. Review results at halfway and completion.

03

Expand

Phased, ongoing $50K – $200K

Once the first agent is running and the value is proven, we look at what else is eating your team's time. Each new agent builds on what we already know about your business.

What We Do
Identify the next highest-impact process
Reuse integrations and patterns from the first deployment
Build and deploy additional agents independently
Connect agents where it makes sense
Track cumulative impact across all deployed agents
What You Get

Broader automation coverage. Each phase is self-contained with its own deliverable and measurable result.

Your Role

Prioritise which processes to tackle next. Each goes through its own Understand → Prove It cycle, but shorter.

04

Maintain

Month-to-month $3K – $8K /mo

Agents aren't set-and-forget. Your business changes, your data changes, edge cases emerge that nobody predicted. We monitor performance, handle new scenarios, and improve accuracy over time.

What We Do
Monitor agent performance — accuracy, throughput, exception rates
Investigate and resolve new edge cases
Tune the agent based on real-world data
Update integrations when your systems change
Provide monthly performance reports
What You Get

Agents that get better over time, not worse. Proactive monitoring instead of reactive firefighting.

Your Role

Flag issues your team notices. Review the monthly report. Let us know when systems change.

Most clients have their first agent live within 8–12 weeks.

01
Understand
1–2 weeks
$3K – $5K
02
Prove It
4–8 weeks
$10K – $25K
03
Expand
Phased, ongoing
$50K – $200K
04
Maintain
Month-to-month
$3K – $8K /mo

Each phase delivers independently. You're never locked into something that isn't working.

Common questions.

The Understand phase takes 1–2 weeks. The Prove It phase takes 4–8 weeks. So you'll have a working agent with measurable results within 10 weeks at most.

The whole point of the Prove It phase is to find that out before you invest further. If the agent can't handle your process reliably, we'll tell you why. You're out the cost of discovery and the pilot — not a multi-year program.

No. Agents integrate with your existing systems — ERP, CRM, email, file storage, databases. We work with what you have.

All data is processed on Australian infrastructure. We work with clients in healthcare, financial services, and mining — industries where data sovereignty isn't optional.

Yes. You own everything we build. The code, the configurations, the documentation. If you want to hire your own team, we'll support the transition.

The Understand phase at $3–5K. It's designed to be low-risk — you get a written assessment whether or not you proceed.

Start with one process.

A free discovery session to understand your business. If there's a process an agent can handle, we'll show you how. If there isn't, we'll tell you that too.

Book a Discovery Session
Email
info@axitotech.com.au
Phone
1300 030 090
Location
Subiaco, WA