No hypotheticals. These are real deployments in real operations with measurable outcomes.
WA-based · 120+ employees · Facilities maintenance
Incoming maintenance requests arrived by email, phone, and customer portal. Staff manually classified every job, checked SLA deadlines, assigned priorities, and entered everything into the operations system.
The team couldn't keep up. Urgent jobs were getting lost in the queue. SLA breaches were increasing. Management had no visibility until something went wrong.
Hiring more admin staff wasn't the answer — the process itself was the problem.
An AI agent workflow that sits between the incoming request channels and the operations system:
Coordinators spend their time dispatching and managing — not data entry.
Ops dashboard updates automatically. No more compiling spreadsheets.
SLA-critical requests flagged the moment they arrive.
The agents didn't replace anyone. The same coordinators do the same job — but instead of spending half their day on data entry and status checking, they spend it on resource allocation, client communication, and the work that requires human judgement.
We're building agent deployments across professional services, logistics, healthcare, and mining services.
The Understand phase takes 1–2 weeks. The Prove It phase takes 4–8 weeks. So you'll have a working agent with measurable results within 10 weeks at most.
The whole point of the Prove It phase is to find that out before you invest further. If the agent can't handle your process reliably, we'll tell you and explain why.
No. Agents integrate with your existing systems — ERP, CRM, email, file storage, operational databases. We work with what you have.
A free discovery session to understand your business. If there's a process an agent can handle, we'll show you how. If there isn't, we'll tell you that too.
Book a Discovery Session